How many of your past projects ended on time? Stayed in budget? Had ZERO scope change?  Didn’t overburden your employees? Delivered exactly what it said it would?

Did you know it was a failure from the start? But you didn’t know how to help others see the big picture?

Would you like a few proven methods to help with selection and influencing those around you?  Sign up below to learn the key questions to help you be the leader who helps ‘un-burden’ your workforce.

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Do you dread making decisions, paralyzed at the thought of having to choose? Or experience remorse or regret? Worried you might make the wrong choice?

Or maybe you have someone in your life who makes emotional decisions, or just goes along with whatever the leader of the team wants?

How do you know what to choose? We’ll walk through defining the criteria to evaluate our choices using the kano model, and then use pugh matrix to compare our options and let the data guide us in the right directions.

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Communication represents all of the ways we send, receive and process information. Communication is what we say, what we don't, what we do, and how we react. Have you ever taken the time to understand how your business infrastructure, policies, or formal channels impact your employees?  Are they sending mixed messages or causing confusion? 

Join us to understand the communication system and how to use it to drive engagement and ensure people know how to contribute to your company's value every day.

WATCH THE REPLAY HERE

Many times, as a leader, or when running a continuous improvement event our teams may look to us to have all the answers. However, if we had all the answers we wouldn’t need to pull together a team, nor would the team have any ownership. Or even more challenging, we get asked to facilitate an event where we may know nothing about the subject matter, or the issues surrounding it. So what are we to do? What if there was a simple way to get the impactful and actionable information you needed to move forward, the really valuable information that comes from people digging deep, deep into their experience to give you some gold to work with, that they own? And what if I told you it was something as simple as the way you pose your questions in the team, something you could implement immediately. Would you do it? How can you afford not to?

Come join us and learn how to craft open-ended questions for all phases of process improvement. These types of questions drive thinking, reflection, and move our discussions forward with the simple and magical use of… Who, What, Where, Why, When, and How.

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Have you ever wondered what successful companies focus on to ensure they win year over year? Short answer: People, process, systems, and strategies.  These items are the foundation for Operational Excellence.  Sound complicated?  It does not have to be.

Join us to learn more about what Operational Excellence is and how it is valuable to your company.  We’ll introduce key concepts and leave you excited to try something new that will help you understand if you, your function, or your company are winning or losing every day.

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Do you ever sit down to write out an email, trying to communicate how and why a change will impact the recipients in a way that will ease the anxiety and stress we all feel from change? But then you stare at the blank email for 30 minutes, type, delete, repeat? We'll cover a matrix we use to help brainstorm the message and gather our thoughts into a more cohesive, meaningful, and impactful message.

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Ever blow response in a meeting?  Or miss the opportunity to offer praise?  And wish you could relive those moments?

We all have. It's not fun. And we don't want it to happen again.

The good news, we learn from those moments, and we improve. 

Join us in our April webinar as we focus on a few simple, effective communication practices and provide a free template to help you plan to win in any situation.  You'll leave feeling more confident with both your verbal and non-verbal delivery and reactions.

WATCH THE REPLAY HERE

The start of 2021 has thrown us for a loop. Don't let it prevent you from achieving your goals!

Join us as we introduce the stages of strategic planning and how it can be applied to both your business and your department or function.

You'll leave with an improved understanding of how to use strategic planning stages to gain control of your current state and identify improvement opportunities to implement ASAP.

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Kotter, Kubler Ross, ADKAR, PMI - they all boast elements of change management, but what is it, should I be doing it, and which one should I use?

Join us for an into to Change Management and why it could be your secret sauce to achieving your goals!

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Merriam Webster states that the definition of planning is: "the act or process of making or carrying out plans." Sounds simple, right?

We know that planning helps us accomplish goals, work towards desired results, enjoy amazing vacations, and more. But what inspires you to plan? What excuses do you use to avoid it all costs? What do you do when you have too much going on or when you can't motivate to even start?

Join us as we explore different planning techniques to apply to both your work and home life. We'll review the root causes of common excuses and what to do when you hit an obstacle. You'll leave with a few new tips and tricks to help motivate yourself in your professional life and the world of adulting.

WATCH THE REPLAY HERE



I know, I thought the same thing... until I worked with my own coach and it changed my life. And then I saw Wendy from Billions, and I knew I found another passion!

ICF, the International Coach Federation defines it as: "partnering with clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential. Coaches honor the client as the expert in his or her life and work and believe every client is creative, resourceful and whole."

We'll get into how to translate that into our own lives and using our own words, uncovering:
1) What coaching is, and what it isn't
2) How coaching differs from consulting or therapy
3) Who makes the best candidate for coaching
4) How to find a coach, and make sure they are a match
5) What a typical engagement might look like

WATCH THE REPLAY HERE

Transparency and clear expectations support a strong foundation for communication, actions, teamwork, growth, and winning. Unfortunately a pandemic will throw all stability, process and control out the door! Leading a team now has become more stressful, chaotic and engagement is a struggle. This all creates an environment where team members are not sure what to work on, leaders cannot coach or develop effectively, and it’s hard to know if you are winning or losing.

WATCH THE REPLAY HERE

Many employees and leaders struggle to understand how they fit into the larger piece of the puzzle and how what they do on a daily basis really impacts the big picture. Planned use of Hoshin Kanri, specifically the X matrix, can help create a visible link for everyone to understand their personal contribution. Once understood, employee engagement and productivity can increase, change can become easier, and everyone can point to how they make a difference.

Learning Outcomes:

•Learn how one company implemented Hoshin Kanri.

•See the benefits of its execution, as well as some drawbacks.

•Discover how these concepts can be presented to all levels of employees, with careful focus on what is in it for them.

•Get a road map and template to ensure you are making the right decisions and project selections with respect to company strategy or directives.

•Understand how an X matrix can ease the load of performance reviews and goal setting on both the employee and the leader, and how an X matrix can help change management efforts from both the implementation team’s perspective and those undergoing the change.

WATCH THE REPLAY HERE

Being a leader is exhausting.  It’s a 24/7 job and often thankless.  Good leadership requires both hard and soft skills to be successful and rewarding. We’ll discuss the responsibility of having direct reports as well as being a leader to those around you. 

Concepts will include: Planning, communication, coaching, delegating and dealing with chaos – almost sounds like being a parent!  We’ll walk through examples like how to handle last minute curve balls, people not showing up, employees quitting, bosses & customers changing their minds on what they want, people taking credit for other’s work, rude employees in meeting, decision making and more!

And let’s not forget the joy of being a leader – Seeing people succeed, positive reinforcement, growing, maturing and being promoted.  Overall, it will be an interactive conversation!

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It is human nature to be so excited once a project is finished or after a tough transition or change is complete. Our first instinct is to take a deep breath and immediately move on to the next project or item that looks more fun on our to-do list. Failing to collect the lessons learned, the good, bad and the ugly, about what just happened is one of the biggest mistakes we can make. That opportunity to collect information is critical for applied learning and the success and planning of future projects.

Join us to learn more about what questions to ask, ways to collect this information, and how to lead teams through a discussion that will likely be full of very passionate viewpoints.

WATCH THE REPLAY HERE