Cookies and Continuous Improvement

We can’t have it all.....Low Cost, High Quality, and Fast Times..….To make these winter works for art, hurrying up will hinder my desired results. BUT, I can investigate and apply continuous improvement tools to reduce prep and clean up time. Through ‘research’ and watching LOTS of Instagram videos, I discovered a different type of piping bag – thinner, cheaper, very flexible. It took a few cookies, colors and consistencies to get used to it, but in the end, I was able to avoid using many metal tips to pipe and flood the icing, saving ~30 minutes in clean up. (Translation: My desire to reduce overall time outweighed the learning curve of the new tool. I can now apply my small improvements each time I make these. Hint hint....change management & continuous improvement going on here). That’s only 5% of the total time spent on 132 cookies, the last thing I want to do is clean up, and these bags made clean up easy, gave me a smile, and allowed more time with my family. Need help finding ways to improve lead times in your processes? Or help with change management to gain buy in and sustain results? Reach out to Jennifer (Schleicher)Tankanow and Julie Miller, MBB at JointPivot for help!